NBPOWERS

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info@nbpowers.com
0086-519-86055585

  • CONTACT US
  • NBPOWER GROUP
  • Add: Mingsai Industrial Building, 801 Wujin District,Changzhou, Jiangsu, China
  • Tel:0086-519-86055585
  • E-mail:info@nbpowers.com
  • Skype: nbpowers

eBikes are simply an extension of what you can do on a normal bike. However, here are some of the most frequently asked questions about our range of bicycles, and if you have any further questions about our electric bikes – please call us +86 0519-86055585 or email info@nbpowers.com.

Q1. Can I place a sample order for electric bike?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 7 days, mass production time needs 20-30 days for order quantity.

Q3. Do you have any MOQ for sample order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: Airline and sea shipping optional. It usually takes 3-7 days/ 20-35 days to arrive

Q5. How to proceed an order?

Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places formal order.
Fourthly We arrange the production and all the transport,

Q6. Is it OK to print my logo on electric bike?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7. Do you offer guarantee for the products?

A: Yes, we offer 2 year warranty to our products.

Q8. How can I get best performance from the batteries?

Before you riding, it is best if you fully charge the batteries. It is perhaps also useful to know that your battery pack can attain the maximum capacity – and therefore the maximum range – after being fully charged and then drained five to ten times.

Q9. How often do I have to charge the batteries?

The batteries can be recharged even if they aren’t completely empty, so you can recharge your batteries whenever it is convenient for you.

Q10. How long does it take to fully charge the batteries?

That depends on how full they are. Completely empty batteries will take 4 to 6 hours to charge with a standard charger.

Q11. I don’t ride in winter, what should I do with the batteries?

If you prevent the batteries from remaining empty for longer periods of time, they will last much longer. So be sure to charge your batteries at least once per month.

Q12. How can I get more kilometers from my bike ?

Your bike most efficient when you ride slowly,turn off the lights, keep your tyre pressure at 2.5 bar for comfort or 3.0 bar for extra range. eBikes are simply an extension of what you can do on a normal bike. However, here are some of the most frequently asked questions about our range of bicycles, and if you have any further questions about our electric bikes – please call us +86 0519-86055585 or email info@nbpowers.com.